Support

Setting up Pulseous, and answers to the usual questions.

Setting up

Safari

  1. Get Pulseous from the Mac App Store.
  2. Open Pulseous once from your Applications folder.
  3. In Safari, choose Settings → Extensions and tick Pulseous.
  4. That's it. The pulse sits in Safari's toolbar; click it any time.

Chrome, Edge, Brave and Firefox

  1. Add Pulseous from the Chrome Web Store (Chrome and Brave), Microsoft Edge Add-ons, or Firefox Add-ons.
  2. Click the puzzle-piece icon in the toolbar and pin Pulseous, so its badge is always in view.
  3. That's it. Click the pulse any time.

Questions

What does the badge mean?

✓ means every Claude service is operational. ✕ means at least one service is degraded, down, or in scheduled maintenance — click the pulse to see which. ? means Pulseous couldn't reach the status page itself, or its last result is more than twenty minutes old. In Chrome, Edge, Brave and Firefox the badge is coloured too: green for the checkmark, amber, orange or red for the X by severity, blue for maintenance, grey for the question mark. In Safari it is always red — that's Safari's colour for every extension badge, not a warning. If there's no badge at all, the extension isn't running.

Why is the icon grey in Safari?

Safari draws an extension's toolbar icon in colour only on websites the extension has permission for. Pulseous asks for access to no websites at all, so Safari draws it in the toolbar's own grey everywhere. That's Safari's rule, not a fault, and it's the price of an extension that can't read any page you visit. The badge carries the status.

Which services does it cover?

Everything status.claude.com reports: claude.ai, the Claude Console, the Claude API, Claude Code, Claude Cowork and Claude for Government. If Anthropic adds a service to the page, Pulseous picks it up without an update.

How fresh is it?

Pulseous checks the status feed every five minutes while your browser is running, and again every time you open the popup or click Refresh. The "Updated" line in the popup says when the last check was. Nothing is checked while the browser is closed.

It says the status page can't be reached

Pulseous couldn't fetch status.claude.com. Usually that's your connection, occasionally it's the status page itself. It keeps showing the last result it got and retries every fifteen minutes; click Refresh to try now.

Does it need a Claude account?

No. The status feed is public. Pulseous never signs in to anything and never sees your Claude account.

Something's wrong. How do I report it?

Email support@pulseous.app with your browser and its version, your operating system, and what you saw. Pulseous has no logs or identifiers to send; there's nothing in it that identifies you.

Is Pulseous made by Anthropic?

No. Pulseous is an independent app and is not affiliated with, endorsed by, or sponsored by Anthropic. Claude is a trademark of Anthropic, PBC.